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Facebook and Instagram DMs, without switching apps

Connect your Facebook Pages and the Instagram professional account linked to them with Facebook Login. Messages, story mentions and reactions all arrive in the same inbox as WhatsApp and email.

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01

One login, every Page

Pick the Pages and Instagram accounts to connect. Page health is checked so expired access never goes unnoticed.

02

Story mentions and replies

When a customer mentions you in a story or replies to one, you see the story with the message.

03

Seen receipts and reactions

Know when a customer has read your answer, and see their reactions per message.

04

The 24-hour window, handled

Messenger allows replies for 24 hours, or 7 days with the human agent tag. SupportMoose tracks it and tells agents what is still possible.